McGowan Dispute Resolution

The following comments are excerpts from letters, cards, and emails. Unless otherwise noted, the comments are from outside counsel.
	“Your reputation is well deserved.”
	“[Y]ou did another masterful job…”
General Counsel	“It was a long day but one which resulted in agreement by the parties, in large part, due to your patient and effective mediation.”
	“…we had high expectations of your abilities as a mediator given the comments that I had received…. That you met or exceeded those expectations with my tough crowd from [client] is remarkable.”
Chairman & CEO Party	“I really didn’t think there was one out of a hundred chance that this case would be mediated successfully.” “You did well here [in Phoenix] in most difficult circumstances.” “Your business acumen and skill were assets in resolving this matter.” “I now know first hand why you have such a well deserved reputation as a mediator.” “Your very able skills and patient approach were instrumental in the parties’ achieving a settlement.” “…extraordinary way in which you demonstrated and applied your special gifts as a mediator to help… resolve a particularly difficult dispute.” “Your ability to promptly get all parties to… focus on the major strengths and weaknesses of their case…, your quick and understandable evaluations of the merits of our claims…, and the specific suggestions you made to deal with the difficult third-party issues… were the difference that made this win-win settlement possible.” “true master of the mediation process."
In-house Counsel	“You really did an excellent job yesterday—I cannot believe that this case settled for what it did. You cannot imagine the rancor that permeated the discovery…”
Board Member	“I did not really believe that the case could be settled based on all the emotion and conflict. It is a tribute to your ability and judgment.”
Letter from outside counsel to Court	“This was my first experience with Mr. McGowan as a mediator, though his reputation precedes him. [We] thank Mr. McGowan for the thoughtful and reflective way in which he skillfully helped to resolve our dispute.” “Your reputation certainly precedes you and, based upon my first hand observation of you, it is a reputation that is well deserved. Everyone I spoke to in the community told me that the best mediator I could find in a business case was Gary McGowan…” “…at Tuesday’s Approval Hearing, Judge Strand [in Phoenix] was extremely complimentary of you and your efforts in helping the parties settle this lengthy and hotly contested litigation.” “Thank you for a most difficult job which you accomplished with great calmness and purpose.” “The expectations of the parties… were so divergent that it appeared settlement was an impossibility.” “I have been involved in a number of mediations but never have I been as impressed with the professionalism, demeanor, integrity and effectiveness as in this last mediation.”
US District Court Judge [Phoenix]	“The case was exceptionally complex and your ability to bring it to a prompt and successful resolution is a great tribute to your skills as a lawyer and as a mediator.”
Chairman of the Board	“You have a real talent for mediation….”
	“If this ain’t the Mediators Hall of Fame, I don’t know what is.”
Assistant General Counsel	“…my sincere appreciation for your yeoman efforts in facilitating a resolution…. A final settlement would not have been possible without your quiet persistence and your scrupulous professionalism—even in the small hours of the morning.”
	“Your even-handed, business-like approach in mediating the eight cases…”
	“Another masterful job in a case that again I thought not solvable.”
Party	“I cannot thank you enough for the professionalism, wise counsel and good humor you brought to the mediation.”
	“…very professional job…. Your taking the time to understand the claims, be a ‘devil’s advocate’ and sympathize so sincerely and cajole so graciously caused this ‘impossible’ case to settle.”
	“I don’t know many mediators who could have gotten that one done.”
	“Thanks for going the extra mile, and more, last night. Without your great help, we would never have resolved this nasty dispute.”
Client Rep [Swedish]	“…thank you for your efficient work during the mediation…. Especially I am surprised by your good understanding of the technical matters.” [Patent Dispute]
Party	“…thank you very much for your help, your wisdom and, above all, your patience… which led to a satisfactory compromise of our dispute. Such compromise will allow us to retain our relationship with [bank], which…we cherish.”
	“You have an outstanding skill in keeping the dialogue going.”
General Counsel	“…there had been many prior attempts to settle the litigation. Your expertise and persistence in facilitating a mutually agreeable close to the matter is greatly appreciated.”
McGowan Dispute Resolution 5009 Caroline, Suite 100 Houston, TX 77004-5750 713-552-1855 T 713-552-1859 F gary@mcgowan-adr.com	"You are a very professional open-minded Mediator. ... [I]t would have been difficult to make a better choice for the ... case. .... I noticed that you had a very good understanding of pertinent facts and that it was easy to make our point and to transmit same to the opposite party with your assistance." "...the last mediation you did for me was one in which I had a very difficult client and that case would never have settled without your intervention." "I want to thank you for the reception/respect that you showed to me and to [opposing counsel] ... during the case that we tried ... in Houston. I thoroughly enjoyed the experience." "You did a fine job getting the parties to a settlement when at least some of them thought that settlement was not in the realm of possibility. All parties complied with the terms and the dispute came to an end satisfactory to all." "Although I am not sure that you could be held in any higher regard around here than you already are, I will be singing your praises for quite some time over this one! " "Just a short note to thank you for your valiant efforts to try to get our case settled. My clients and legal team appreciate everything you did." "I sincerely enjoyed working with you to achieve a settlement in the ... case. The case has been hovering for a long time and you were the ideal mediator to resolve the dispute. I will certainly turn to you in the future to assist in the resolution of complex litigation. Thank you again for your hard work, great insights, and professionalism." "My friends at ... and I were reminiscing recently about the all-nighter [in Memphis]. They still remember your skill and dedication."

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